Techno crap and habit breaking

Why is it that the things allegedly designed to assist you are often the most annoying?
I thought about this today as I have spent over a week trying to access my business emails to no avail.
[email protected]
I kept being told that the administrator (me!) had not authorised access. H'mmm.
I also bought a smart phone which turns out to be smarter than me right now.
HOWEVER...
Having decided that I would succeed even if it was seemingly against the odds, I changed my attitude and the results of my attempts to thwart technology's logical, linear operations were championed with success!
Two things were important here.
1) My new belief that I would find an easy way to sort this out.
2) Relaxing and allowing -  in other words releasing any emotional investment in the outcome.
These both relied on breaking a habit. As humans we so easily get into routines and very fixed ways of doing things. When these no longer work because the situation has changed, we percevere with the same out moded ways of coping regardless and then often end up distressed when things don't turn out as we wish.
By letting go of the emotional content and seeing this whole proceedure as a game I was able to stand aside from the irritation and 'play'. This opens up a creative approach by activating the right brain which sees the bigger picture and is more spacially aware. I then actually enjoyed solving the problems and out of nowhere found the 'right buttons to press'.
If we could only see life as a game to be played and not a competition to be won I am certain we would all be a lot happier, healthier and more willing to cooperate with others too.